Job Description

Consumer Loan Servicing Specialist I, II or III DOE


Perform file review on all consumer loans, maintain file room/loan documents, provide support to consumer lending functions through various processes.

Essential Duties and Responsibilities include the following.

  • Assist with vault management
    • Filing loan files and other loan documents
    • Pull files for other departments - track files out
    • Scanning loan files into the document storage system
  • Perform file review - audit new consumer loans
  • Assist with centralized title processing and tracking
    • Title release requests
  • Complete and send consumer loan payoff letters
  • File Maintenance
    • Loan Term Changes
    • Subsequent Actions
  • Process and Maintain Reports
  • Take inbound calls from servicing phone queue
    • Assist branch staff and members with their loan servicing questions
  • Other duties may be assigned

Education and/or Experience

High school diploma or general education degree (GED); one to three years related loan servicing experience.

2355 W. Pinnacle Peak Rd., Phoenix, AZ 85027 USA

Application Instructions

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