Job Description

Candidates for this position will be required to sign an authorization for OneAZ to conduct a credit and criminal background check, pursuant to procedures in the Fair Credit Reporting Act and any other applicable laws.

All candidates will be considered for this position on an individualized basis, in compliance with all applicable equal employment opportunity laws.

Summary: Accountable and responsible for all aspects of deposit operations. (As assigned) Provides professional service and guidance to members, branches, internal departments with routine to moderately complex inquires. Ability to work in a fast paced, deadline driven environment. Responsible for daily processing and system tasks, completion of process requirements and reconcilements as needed. Protects the confidentiality of all financial data related to Credit Union operations and its members. Independent judgment, initiative and accuracy required as well as an understanding of regulatory requirements and risk operations to minimize/eliminate potential loss to the Credit Union.

Essential Duties and Responsibilities may include the following. Other duties may be assigned.

· ACH

o Review and process the reject reports for the members by analyzing the accounts.

o Balance the returns file to the core system reports and ensure the returns are processed following NACHA timeframes.

o Upload to the Federal Reserve Bank the ACH files for Accounts Payable, Online Account Opening and internal origination.

o Process requests for stop payments, disputes, origination and reclamations.

o Process Cash Management ACH files and key appropriate GL entries for prefunding.

o Monitor returns ratio reports from Federal Reserve Bank-Fed Reporter Service.

o Assist Accounting with research on GL discrepancies.

o Assist Risk Management with fraud or suspicious transactions.

o ACH certification preferred (general ACH and/or AAP)

o Familiarity with navigating thru NACHA Rule Book

o Attention to detail to manage and control these high risk transactions.

· Share Drafts

o Review and process the reject report for the member by analyzing the share draft copy and member account for:

§ Invalids

§ Late Pays/returns

§ Guaranteed Hold discrepancies

§ Official check and money order exceptions

o Balance the returns file to the core system reports and upload to processor.

o Process requests for stop payments.

o Complete the AM and PM balancing of the GL daily.

o Assist Accounting with researching GL discrepancies.

o Handle share draft fraud packets.

o Process Cash Management reverse positive pay requests.

o Assist Risk Management with stolen negotiable items and forgeries to mitigate loss.

o Check certification preferred but not required.

· Wires

o Originate and verify domestic wires on the Federal Reserve Bank.

o Originate and verify international wires on Catalyst Corp FCU.

§ Be familiar with the requirements related to Dodd Frank Wall Street Reform and Consumer Protection Act Section 1073

o Ensure that sufficient account funds are available prior to wire release.

o Process incoming wires received thru the Federal Reserve Bank and Catalyst Corp FCU.

o Adhere to requirements related to verification from OFAC.

o Verify authenticity of each transaction and exercise caution when researching unusual requests.

o Daily balance monitoring of the Credit Union’s Federal Reserve account.

o Monitor incoming and outgoing wire queues.

o Assist Risk Management with any suspicious or fraudulent transactions.

o Attention to detail to manage and control these high risk transactions.

· Card Balancing

o Debit and Credit Cards

§ Process reports, balance and key daily settlement to general ledger accounts between the core systems and card providers/servicers (STAR, FDR, PSCU)

§ Post rejected consumer and business member debit card transactions.

§ Partner with Card Services to make sure card adjustments/disputes are processed and settled timely

§ Pre balance GL’s related to debit and credit cards

§ Assist Accounting with researching GL discrepancies and adjust member account accordingly

o ATM Management

§ Process, balance and key daily settlement to general ledger accounts between the core system and the ATM servicer

§ Order cash for the branch and offsite ATM’s in addition to analyzing historical cash usage. Increase or decrease cash amount as needed.

§ Handle and research foreign card machine discrepancies and disputes thru STAR. May work with foreign card issuer representative if necessary.

§ Remote balance for ATM capture and key settlement amount to GL.

§ Assist Accounting with researching and adjusting for GL discrepancies.

§ Liaison between IT and ATM servicer for ATM hardware issues.

· Other Duties as assigned

o Processing collection/foreign checks

o Federal Reserve Bank adjustments

o Official check and money order stop payments

o Returned checks

o Loan corrections

o VSA check refunds

o GL check deposits

o Phone queue

o Monitor help desk requests

o Upload reports for archiving in records management system (OnBase)

o Administers record retention for the department

o Backup for Card settlement and balancing

o Backup for ATM settlement and balancing

o Backup for Cash Management Specialist

o New Hire Orientation presenter

o ROCC presenter

o Develop an understanding of Credit Union philosophy, organization, bylaws, and operational procedures and comply with the requirements of the Bank Secrecy Act, AML, OFAC and all other applicable State and Federal Financial Institution Regulations.

Education and/or Experience

Associate's degree (A. A.) or equivalent from two-year college or technical school; less than five years related experience and a working knowledge of banking operations. Equivalent combination of education and experience allowed. Be proficient in the use of standard office equipment. Core banking systems familiarity and knowledge desired, but not required.

2355 W. Pinnacle Peak Rd., Phoenix, AZ 85027 USA

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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