Job Description

Investigator or Sr. Investigator DOE

SUMMARY Under the direction of the Investigations/Security Manager, monitors account activity and performs transactional analysis to reduce fraud risk. Investigates cases of external fraud including but not limited to identity theft, card fraud, fraudulent checks, and various loan related fraud.

ESSENTIAL DUTIES AND RESPONSIBILITES include the following. Other duties may be assigned.
Demonstrates a thorough knowledge of credit union products and services applicable to investigations, loss prevention and security in order to identify key issues and propose solutions.

  • Demonstrates knowledge of regulatory requirements related to Suspicious Activity Reports (SARs); makes accurate decisions about reportability of investigations.
  • Gathers information from internal and external sources for the identification of high risk accounts/transactions.
  • Monitors account activity and performs transactional analysis to detect and prevent possible fraud.
  • Maintains relationships with peers, law enforcement and regulatory bodies to stay current on fraud, security and loss prevention issues affecting credit unions.
  • Gathers material evidence for investigations from internal sources, as well as from other financial institutions and law enforcement in a timely manner.
  • Completes external investigations, including interviews of suspects and witnesses, in a timely, organized, and concise manner with detail, accuracy, and thoroughness.
  • Provides solutions or makes recommendations for improving control environments and reducing fraud risks.
  • Evaluates referrals of suspected fraud from Credit Union branches and departments for further investigation.
  • Consults with Federal, State and local law enforcement agencies regarding fraud cases. Compiles detailed reports on fraud cases and files reports with law enforcement to enhance prosecution of offenders and recovery of assets.
  • Provides phone support for business areas related to fraud, suspicious activity, and workplace safety matters.
  • Testifies at court trials of offenders to increase chances of effective prosecution.
  • Develop an understanding of Credit Union philosophy, organization, bylaws, and operational procedures and comply with the requirements of the Bank Secrecy Act, AML, OFAC and all other applicable State and Federal Financial Institution Regulations.

Education and/or Experience

Two to four years related investigations/security experience within a financial institution. Bachelor’s degree in criminal justice or a related field of study preferred.

2355 W. Pinnacle Peak Rd., Phoenix, AZ 85027 USA

Application Instructions

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