Teller Supervisor III
Teller Supervisor III
Summary Supervises and coordinates activities of tellers engaged in receiving and paying out money and keeping records of transactions in credit union by performing the following duties. Any individual who meets the definition of a mortgage loan originator and is employed by a federal agency-regulated institution will need to be registered on NMLS.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Assigns duties and work schedules to tellers to ensure efficient functioning of department.
Trains tellers in member service and CU procedures.
Approves checks for payment.
Adjusts member complaints.
Examines Tellers' reports of daily transactions for accuracy.
Consolidates and balances daily transactions.
Ensures supply of money for financial institution's needs based on legal requirements and business demand.
Monitors and reviews CU's security procedures and control access to vault.
Counts and records currency and coin in vault.
Studies, implements and standardizes procedures from Branch Operations to improve efficiency of tellers.
Maintains harmony among tellers and resolves grievances.
Prepares composite reports from individual reports of tellers.
Acts as working teller when needed during peak hours
Contacts Branch Operations to arrange for teller floaters when needed.
Responsible for having money orders, traveler’s checks and official credit union checks available in system for tellers' use.
Responsible for bank deposit of checks at night.
Assists branch manager with budget planning process for teller area
Explains, promotes, or sells other credit union products or services.
Develop an understanding of Credit Union philosophy, organization, bylaws, and operational procedures and comply with the requirements of the Bank Secrecy Act, AML, OFAC and all other applicable State and Federal Financial Institution Regulations.
Education and/or Experience
Two year college degree or completion of specialized course of study; two to five years teller supervisor II experience or two to five years previous teller supervisor experience in similar asset size branch.
7111 Pav Way, Prescott Valley, AZ 86314 USA